Refund Policy

30-Day Return Policy

Your satisfaction is our priority, wherever you are. At JingleFits™, we offer a 30-calendar-day return policy from the date your order is delivered.

Return Conditions

For a return to be approved, the item must:

• Be unused and in the same condition in which it was received.
• Have the original tags attached.
• Be in its original packaging.
• Include the order number and proof of purchase.

How to Request a Return

To request a return, please contact us at jinglefitss@gmail.com.

Do not send any product back without first requesting and receiving approval from our team.

Once your request is approved, we will provide you with the return instructions and the appropriate return address. Depending on your location, the return may require international shipping.

Shipping and Customs Costs

Returns due to a change of mind:

If you wish to return the product because you changed your mind or simply no longer want it, the return shipping costs will be the customer's responsibility.

For international orders, the customer will also be responsible for any duties, taxes, or customs fees that may arise during the return process. If the package arrives with outstanding customs charges, these may be deducted from the refund amount.

Defective Products or Shipping Errors:

If you receive a defective, damaged, or incorrect product, we will cover the applicable costs and work with you to find an appropriate solution.

Damaged, Defective, or Incorrect Products

We recommend inspecting your order immediately after receiving it.

If the product arrives defective, damaged, or you receive an incorrect item, please contact us as soon as possible at jinglefitss@gmail.com, including clear photos or a video showing the issue.

After reviewing the case, we may offer you a replacement or refund, as applicable, without requiring you to cover the return costs for the affected product.

Exceptions

For hygiene, safety, and logistical reasons, some products may not be eligible for return.

Personalized items, perishable products, gift cards, or products explicitly marked as "Final Sale" will also not be accepted for return, except where applicable law provides otherwise.

Size or Model Exchanges

Due to the transit times associated with our international shipments, we do not offer direct exchanges.

If you need a different size, color, or model, the fastest option is to request a return of the original item and, once approved, place a new order through our store.

Refunds

Once we receive and inspect the returned product, we will notify you whether your refund has been approved.

If approved, the applicable amount will be automatically refunded to your original payment method within up to 10 business days.

Depending on your country, bank, and payment method, it may take a few additional days for the funds to appear in your account.

If more than 15 business days have passed since your refund was approved and you have still not received the funds, please contact us at jinglefitss@gmail.com.

JingleFits™ ships worldwide. Return conditions may be subject to mandatory consumer rights applicable under the laws of the customer's country.