Shipping policy
SHIPPING POLICY
1. Order Processing
At JingleFits™, all orders are processed within 2–3 business days after payment confirmation.
Once your order has been prepared and shipped, you will receive a shipping confirmation email with a tracking number to check the status of your package.
Orders placed during weekends or public holidays will begin processing on the next business day.
2. Delivery Time
Once your order has been shipped, the estimated delivery time is 6–9 business days.
Delivery times are estimates and may be affected by circumstances beyond JingleFits™’s control, including logistical delays, customs inspections, weather conditions, high demand during special promotions, national holidays, or carrier-related issues.
Although we work to ensure that all orders arrive within the estimated timeframe, we cannot guarantee an exact delivery date.
3. Shipping Locations
We offer worldwide shipping.
If, for any reason, we are unable to ship to your country or region, we will notify you before processing your order or, if the order has already been placed, issue the corresponding refund.
4. Shipping Costs
All our shipments are completely free, with no minimum purchase required.
We do not charge additional shipping fees during checkout unless expressly stated otherwise in a special promotion.
5. Order Tracking
Once your order has been shipped, you will receive an email containing a tracking number.
You can check the status of your shipment using the tracking link provided.
If you do not receive tracking information after your order has been shipped, please contact our customer support team at jinglefitss@gmail.com.
6. Customs, Taxes, and Duties
In some countries, international orders may be subject to taxes, duties, or customs fees in accordance with local laws.
When applicable, these costs may be the customer's responsibility.
JingleFits™ has no control over such charges and cannot determine their amount in advance.
7. Delivery Issues
If your order has not arrived within the estimated delivery timeframe, please contact us at jinglefitss@gmail.com, and we will investigate the issue with the shipping carrier.
Although some delays may be caused by external factors, we will do our best to help locate your order and find a solution as quickly as possible.
8. Shipping Address
It is the customer's responsibility to provide a complete, accurate, and up-to-date shipping address before completing the purchase.
If an order cannot be delivered due to an incorrect, incomplete, or inaccurate address provided by the customer, the customer may be responsible for any additional costs associated with reshipping the order.
If you notice an error in your address after placing your order, please contact us as soon as possible. We will do our best to modify it before the order is shipped, although we cannot guarantee that changes will be possible once the preparation process has begun.
9. Lost or Damaged Packages
If your order arrives damaged or you believe it has been lost during transit, please contact us at jinglefitss@gmail.com as soon as possible.
Our team will investigate the issue with the shipping carrier and, where applicable, provide a solution in accordance with our Refund Policy.
10. Contact Information
If you have any questions regarding our Shipping Policy or the status of your order, you can contact us:
JingleFits™
Email: jinglefitss@gmail.com
Phone: +34 67536233